Overzicht
Ipsos is one of the world's leading market research companies. In this dual role, I managed online research communities while coordinating the operational side of client projects — balancing people engagement with process discipline.
The work required a particular blend of skills: the ability to connect with and motivate community participants, while simultaneously managing client expectations, timelines and deliverables with precision.
Kerntaken
- Managing online research communities for clients across consumer, health and public sector segments
- Interviewing focus groups for research purposes
- Acting as the primary liaison between clients and internal research teams
- Coordinating project timelines and reporting across multiple simultaneous projects
- Moderating community platforms and presenting findings to client stakeholders
Wat ik in deze rol heb gebracht
Developed a strong instinct for stakeholder management and long-term community engagement.